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Product Owner Loyalty (m/f/d)
OBI Group Holding SE & Co. KGaA • landesweit
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Vollzeit
landesweit
We are OBI. As a team, we give our all to make our customers' small and large projects possible. Many bright minds stand together and experience the ALLES MACHBAR spirit.
Your Goal: You own, develop, and continuously optimize the PRO loyalty product as an internationally scalable, data-driven solution to increase customer retention and share of wallet across all countries and channels.
Deine Aufgaben
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Product Vision: Definition and communication of the product vision and roadmap for the PRO loyalty product, aligned with the PRO strategy and international rollout plans
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Backlog Management: Collection, structuring, and prioritization of business, country, and technical requirements into a transparent product backlog consisting of epics and user stories
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Loyalty Framework: Design, documentation, and maintenance of the central loyalty framework, including tiers and benefits, ensuring correct configuration across all features
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Tech Delivery: Close collaboration with internal IT/CRM teams and external partners to plan sprints, refine stories, and secure stable product operations
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International Rollout: Support for countries during setup and rollout by providing playbooks and templates to ensure alignment within the central framework
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Data Insights: Definition of loyalty KPIs and reporting requirements to review performance and feed learnings back into the product backlog
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Stakeholder Management: Acting as the central contact for PRO Development, Finance, Legal, Marketing, and international country leads on all loyalty topics
Dein Profil
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Loyalty Expertise: Experience in loyalty, CRM, or customer lifecycle management, combined with initial experience as a Product Owner or in a similar requirements-focused role
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Agile Affinity: Familiarity with agile methods such as Scrum or Kanban and a strong ability to work with IT teams to understand system constraints
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Analytical Strength: High affinity for data and KPIs along with the ability to design clear frameworks, rules, and customer journeys
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Collaboration Skills: Strong stakeholder management skills in an international context and very good English language skills
Unsere Vorteile für dich
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Work-Life Balance: 30 days of vacation per year , with the option for 10 additional vacation days
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Flexible Hours: You decide what your workday looks like within our flextime framework
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Hybrid Work: In addition to a hybrid model, we offer the possibility to work from abroad for up to 20 days per year
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OBI Discount: 15% discount on your purchases at our OBI stores
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Your Development: Many exciting training opportunities, for example, through our OBI Academy
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Sustainability: Option to receive a subsidized company bike
Elena Röver
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